Experienced IT Systems Specialist with over 13 years of experience managing and supporting enterprise IT infrastructures within international organizations, including EU, Asia and Africa. Specializes in cloud services, identity and access management, endpoint management, virtualization, and enterprise SaaS platforms, with a strong focus on security, reliability, and operational excellence. Possesses technical expertise in Microsoft 365, Entra ID (Azure AD), Jamf, VMware vSphere, NetSuite ERP, and enterprise security solutions. Recognized for delivering user-focused IT services, resolving complex technical challenges across infrastructure and cloud environments, and fostering effective collaboration through clear communication and documentation.